A Little Giant ladder recall starts with instructions and safety labels.
The problem involves Rapid Locks, the parts that hold an adjustable ladder at the chosen height. If they are not fully locked, the ladder can suddenly shorten and cause a fall.
The Consumer Product Safety Commission, the US agency overseeing many household products, announced the recall on November 5. Little Giant tells owners to stop using affected ladders until they receive and apply the labels as instructed.
Daylight Post found that one model has different names in the notices.
How the checks work
The first step is a kit with safety labels and instructions for checking the locks before every climb and lubricating them. Little Giant says kits have been mailed to known owners; others can request one.
If a lock still fails after following the instructions and applying lubricant, contact the company for an assessment. If it still fails after that, the owner can choose a replacement of the same or a comparable model, or a refund.
A refund covers the full purchase price for ladders bought within the past 12 months. Older purchases can receive less. The recalled ladders were sold from December 2015 to October 2026, so purchase dates vary widely.
Identify the exact ladder
The regulator lists these models with Rapid Locks: Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector.
Affected ladders lack an orange rectangular sticker above a lock, marked QC for quality control. Check that detail as well as the model.
The regulator names King Kombo XT. Little Giant’s registration page instead lists King Kombo XL, with part numbers 13936-071 and 13936-071TH. Owners should check those numbers with the company rather than rely on the name alone.
About 3.7 million ladders are recalled. The company reported 25 incidents of ladders shortening, including 19 reports of injuries, plus 39 reports of locks not working properly.
The recall hotline is 866-201-9069, Monday to Friday, 6 a.m. to 3 p.m. Mountain Time.